©2019 by Extra Mile Runners

Extra Mile Runners Group Programme
Refund Policy


Get up to Five and Club10k: 8 Week Programmes:
 

If you choose to withdraw: 

If you withdraw within 4 weeks of the programme start date we will refund or credit (valid for 12 months) your money, less the week's used (or part thereof) less a $25 admin fee. Please advise us via email of your cancellation. 
 

If you withdraw after 5 weeks there is no refund.
 

If you get injured:

Hopefully not! But if you get injured during the programme (Weeks 1-6 inclusive), please email us with confirmation from your medical professional (GP, Physio etc) to let us know you are unable to complete the programme. We will refund or credit (valid for 12 months) the amount you paid less the weeks you attended (or part thereof) and a $25 admin fee.

From Week 7 however, there is no refund.

 

If you transfer to another group, there is a $25 transfer fee.



RaceTeam: 10 Week Programme: 
 

If you choose to withdraw: 

If you withdraw within 5 weeks of the programme start date we will refund or credit (valid for 12 months) your money, less the week's used (or part thereof) less a $25 admin fee. Please advise us via email of your cancellation. 
 

If you withdraw after 5 weeks there is no refund.
 

If you get injured:

Hopefully not! But if you get injured during the programme (Weeks 1-6 inclusive), please email us with confirmation from your medical professional (GP, Physio etc) to let us know you are unable to complete the programme. We will refund or credit (valid for 12 months) the amount you paid less the weeks you attended (or part thereof) and a $25 admin fee.

From Week 7 however, there is no refund.

 

If you transfer to another group, there is a $25 transfer fee.
 

Saturday Runners:
 

Saturday Runners sessions are non-refundable and non-transferable to another programme, but you don't have to use the sessions consecutively, so you can use them whenever suits you!
Saturday Runners sessions are valid for 12months.


 

Contact Us

If you have any questions about this Refund Policy, please contact us